Welcome to Norfolk Community Law Service

We are here for you.

An increasing number of people are being denied access to justice and equality in Norfolk. We are a registered charity dedicated to helping those people.

We target our services at those who cannot afford legal advice, support and representation in a wide range of areas of law. All our support is provided free of charge. Our staff are supportive and non-judgemental.

Service status: We are currently closed to free legal advice for general cases, we remain open for family and employment.

Our debt, immigration, welfare benefits appeals and domestic abuse services are also open.

Make an appointment

The easiest way to provide us with your information is to fill in the form on each of the service pages. Please note filling in a form does not guarantee that you will be given an appointment, but it will help us to assess whether your issue is something we can advise on. We will let you know if we cannot help.

Appointments can be held:

On Teams

In person

On the phone

If you are unable to fill in the form for any reason or would prefer to contact us in another way, please do not hesitate to do so.

Call us:

01603 496623

Email us:

info@ncls.co.uk

WhatsApp us:

07900 153753

What NCLS offer is something that is desperately needed and I will always be grateful that I had that support in a very hard time in my life.

Our impact last year

£3.3m

in previously denied 
benefits recouped in 2025/26

£2.3m

in debt written off or renegotiated in 2025/26

336

family court hearings attended in 2025/26

How you can get involved

Make a one-off donation

Donate today to support our work and help people access fair and equal legal support.

£20

A donation of £20 would pay for an hour’s worth of specialist advice for someone

£50

If you can donate £50 it would pay the average cost of an interpreter for an hour

£100

A donation of £100 funds one of our core services for an hour

Our latest news and stories

  • News
  • Thoughts

Open letter to police crime comissioner candidates

14 Jul 2026

Open letter to Norfolk voters and Police Crime Commissioner candidates Norfolk Community Law Service is amongst six charities to have…

  • News
  • Thoughts

New website for Norfolk Community Law Service

9 Jul 2026

Our new website is designed to make it even easier for you to gain the information you need about our…

  • News

First Step To Safety: Justice for Norfolk’s Domestic Abuse Victims

9 Jul 2026

Norfolk Community Law Service (NCLS) has been awarded £499k over 5 years by National Lottery Community Fund, to run its…

  • Stories

Alison’s story

6 Jul 2026

Alison’s story Alison first contacted us in February 2023 and told us that their family had become separated because they…

  • Stories

Theresa’s story

27 Apr 2026

Theresa’s story In 2020 I married a man I genuinely thought was wonderful, but fast forward to 2023 and he…

We are grateful for a wide range of partners who support us in multiple ways including direct funding, organising fund-raising events, event sponsorship, providing volunteers and more.

Norfolk County Council logo

A massive thank you to our supporting law firms: