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Update on our services

We are a charity with limited resources and are currently experiencing very high levels of demand. Please read the below in full for an update on all our services and how to access them. 

Free Legal Advice
If you would like advice on an employment matter, or have an urgent family or domestic abuse issue please email us at info@ncls.co.uk, call us on 01603 496623 or WhatsApp us on 07900 153753. Please leave your name, contact number and brief details of what you would like advice on. 

If your legal query relates to any other issue (not including debt, immigration, the EU Settlement Scheme or welfare rights as these are stand alone services, please see below for more information on this) unfortunately we do not have the capacity to provide you with an advice appointment at this time. If you do contact us we will not be able to respond as we are dealing with a backlog of enquires. We aim to open up our general advice sessions again as soon as possible. Below are links to websites which may be able to assist you:
Citizens Advice
Free Legal Answers
Advice Now
Shelter (for housing advice)

Please note NCLS is not responsible for the content of external sites directed to from our webpage. 

Our other Advice Services are still open
Our Debt, Immigration and Welfare Rights services are open as normal and taking new clients. Please contact them directly as detailed below. 
Debt: 01603 851246 or debt@ncls.co.uk
Immigration and the EU Settlement Scheme: 01603 851247 or immigration@ncls.co.uk
Welfare Rights: 01603 851248 or wrars@ncls.co.uk

Our Family Court Support Service continues to support existing and new clients with Child Arrangements cases.  Please contact us on 01603 851249 or email us on family@ncls.co.uk if you would like our help. You need to include in your message: your name and date of birth, plus the name and date of birth of the other parent, and a phone number we can reach you on.

More information on all our services can be found under the ‘Our Services’ tab.

Our funding comes from a range of grants, service level agreements and donations – more information can be found in our latest Annual Report which is available here

Free Legal Advice client

“Excellent service, so pleased I came to see you. Service, advice and staff all so useful and you’ve helped me massively. Thank you.”

Welfare Rights client

“Very impressed with the speed and efficiency of the help you gave me. The support was invaluable to me at a time when I felt unable to support myself with my appeal. “

Family Court Support Service Client

“I was so worried about things alone and felt amazed when I was approached at Court. Couldn’t have wished for anything better. Thank you”

Debt Client

“Yes a big thank you to all of the team at NCLS for your help I feel like a weight has been lifted. Thank you!”

Migrant Worker Client

“A great service that is easy to access and very valuable advice in complex legal situation that also changes regularly. Person delivered service much appreciated.”

We are holders of the Advice Quality Standard