All our services are free, independent and confidential. They include:
- twice weekly Free Legal Advice drop in service in our Norwich office -employment, family & general advice; also similar services at Cromer and Great Yarmouth
- debt advice for vulnerable people and those with complex needs
- welfare benefits advice and representation at Tribunal
- legal advice for victims of domestic abuse
- Migrant Worker advice on residency status & entitlement for EEA Nationals as well as support for welfare benefit appeals
- discrimination advice and representation
- rent arrears mediation for Norwich City Council (NCC) housing tenants. This service is accessed by referral from NCC only
- family court support for private law child contact matters
Interpreters for all our services are available by arrangement.
If you come to us for advice we will need to collect information about you and your situation. This information is confidential and will not be passed to anyone outside NCLS without your permission, unless we are required to do so by our Safeguarding Policy. To read our Privacy Notice giving more information on how we hold your data please click here.
The work we do is supported by UEA Law Student volunteers. We may ask you if a student can sit in on your interview with a solicitor or adviser. Student volunteers may also get involved with research or other activities to help your case, or deal with appointment booking.
If at any time you would prefer for a student not to be involved in your case or interview please just let us know – this will in no way affect your entitlement to or the quality of the service you receive from us.