Community Volunteers

We rely on the generous support of volunteers. Our volunteers work in a range of areas such as research, administration and advice. The majority of our roles are based in Norwich, however, we also have limited opportunities to work remotely from home.

Volunteering is a great chance to build your skills and find new challenges while making a difference to your community.

Support Families

Make a difference. Join our Family Court Support Service as a volunteer and make a meaningful impact on the lives of individuals navigating child contact disputes.

Your commitment and compassion will be the driving force – no legal experience is necessary, just your willingness to be there for others.

As a volunteer, you’ll provide essential moral and practical support, assisting with paperwork, explaining the court process, and being a calming presence during challenging times. Your role extends to supporting individuals in injunction (domestic abuse) hearings and children proceedings, ensuring you play a crucial part in helping those in need.

Start your volunteer journey today and be the guiding light for those navigating the family court system.

What is Required from You

The amount of responsibility you wish to take on will be up to you, however, we do ask that you commit to volunteering with us for a minimum of 12 months. NCLS will provide ongoing training, shadowing opportunities and support from our staff and team. We will also pay for your travel and other expenses where appropriate.

We look for good oral communication and people skills in our volunteers. Some administrative experience would be helpful but is not essential. 

If you are from the UEA Law School and would like more information about the volunteer scheme we run in partnership with the University please click here.

The Process

Step 1: Contact our Volunteer Co-ordinator Niahl at for an application form.
Step 2: We’ll ask you for references and to sign a confidentiality agreement.
Step 3: Once the paperwork is done we’ll arrange an induction session. For Family Court Supporters this will include shadowing an experienced volunteer.

We are happy to have an informal chat at any stage if that would be helpful.

Get in Touch

If you are interested in volunteering with NCLS or want to find out more, please contact our volunteer coordinator Niahl at for current volunteering opportunities.

A huge thank you to everyone for all their help and support over the last 18 months. I can’t thank you all enough. Elena, especially for the final hearing, as she was an amazing support. Thank you!

Family Service Client

It was all so overwhelming. Thank you for your support and reassurance, I honestly don’t know how I would’ve gotten through that without you.

Family Service Client

I like the thought that I am giving something back to the community. I have been fortunate to have had a professional job with a decent pension. Not everyone is so fortunate so I like to give as much time as I can to support those who need it.

Jenny Fraser
Family Court Supporter

I feel quite emotional about the support you’ve all given me and it’s such a godsend that your service exists. From the bottom of my heart, thank you so much!

Family Service Client
A blonde lady standing at the NCLS door smiling and looking at a person walking in