We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in our workforce.
We have a commitment to supporting mental health and wellbeing in the workplace.
We are a Real Living Wage employer.
Norfolk Community Law Service (NCLS) is a not-for-profit charity. We provide free, confidential and independent specialist legal advice. Our services are focused on supporting communities who are made most vulnerable by society and those who are locked out of the welfare system, or on the verge of being excluded.
Debt Adviser
Salary £30,196.06 per annum pro rata
Up to 37 hours – part time/job share considered
We are extending our debt team to help even more people struggling through the cost-of-living crisis – could you be the one to provide potentially life-changing support and advice?
Norfolk Community Law Service is a registered charity, which has been delivering access to justice in Norfolk for more than forty years.
We are looking for an experienced Debt Adviser to join our skilled and motivated team on a permanent basis. The Debt service works to Advice Quality Standards and is regulated by the Financial Conduct Authority (FCA). The successful applicant will provide vital advice to our clients, including those referred to us by the Probation service.
As the cost-of-living crisis continues you will have the opportunity to offer clients help and hope, providing them with practical solutions. This will include undertaking casework, negotiation and representation on their behalf. You will ideally already be an experienced Debt Relief Order Intermediary or be prepared to undertake training.
We provide a hybrid model of home and office working and the chance to work within a forward-thinking, inclusive and important charity.
Closing date for applications is Sunday 3rd December. Interviews will be carried out on Wednesday 13th December.
For more information please see Job Description and Person Specification below. To apply please complete the Application Form and Equal Opportunities Monitoring form and return to sarah@ncls.co.uk.
Job Description
Person Specification
Application Form
Equal Opportunities Monitoring Form
NCAN is a partnership of accredited advice providers, committed to working together to make sure everyone in Norfolk can access good quality, free and impartial advice.
The partnership provides advice and representation across a range of legal areas such as debt, domestic abuse, family, housing, immigration and welfare benefits.
The NCAN online referral system is key to the ‘no wrong door’ approach to the provision of advice. This system is used by hundreds of professionals across multiple sectors – including the voluntary, public and health sectors.
NCAN does not currently have any vacancies.